PLEASE USE THE WEBSITE ORDER
ENTRY SYSTEM FOR THE FASTEST POSSIBLE ORDER PROCESSING.
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Please note, we DO NOT happily accept phone orders (I rarely answer a phone around
here) and I enjoy even less typing up manual invoices, manually contacting your credit card company or sitting around
pushing paper.
PLEASE
use the cottin' pickin' on-line order entry / cart system!
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...and for you Local Folks...
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Are you a Long Island customer? If so, then your probably aware
that I don't have a 'storefront' and I don't react at all well to 'can I stop by and pick up a pack??' type requests. So,
for you folks exclusively; I'll refund the shipping charge if the order is shipping to a local destination (Queens, Brooklyn,
Nassau or Suffolk County). Just type 'LOCAL CUSTOMER' in the comments box that comes up at the
end of the website order entry process and I'll refund the shipping charge when the order ships.
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Payment Types, Quotes, etc
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Our On-Line Secure Cart System accepts debit
or credit based Visa, MasterCard and American
Express Cards and now, you can use your PayPal account for Express Checkout as well. Also,
you may obtain a price quote or print an order for traditional 'mail in', payment via Money Order.. all with the secure cart
system.
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Special needs?
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At
the end of the order entry process a 'Comments' box will pop up, you can fill me in there regarding any special requirements
regarding your application or order. Special requests outside the scope of the cart system are routinely handled via email
BEFORE placing the order.
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USA (domestic) Shipping Policy:
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We use the US postal service for most of our products so we'll need an accurate Postal
Address for delivery. Shipping adresses are checked with the USPS database as labels are prepared and an email is sent
from the shipping program to the email address you provided when the package leaves here. The shipping/handling rates in the
cart system are based on package value and whenever practical all items to domestic (US)
addresses are shipped via First Class or Priority Mail WITH delivery confirmation.
As an option for domestic destinations you can select Express Mail Service for faster
order build and delivery during checkout. If you have special requirements we can most
likely accomodate your shipping situation by contacting us via email at the time you place your order.
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US Servicemen and Women on duty overseas are welcome customers, we will ship any APO/FPO addressed order using the
US postal Service.
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International Shipping Policy:
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We happily
ship via US Mail to most countries without additional shipping surcharges as long as the package weight is under 2 pounds.
(packages over 2 pounds will be billed/debited at time of shipment for additional shipping costs above original invoicing)
We will ship via US First Class (Airmail) or Priority Mail Flate Rate only. We will not Use UPS, FedEx or any other shipper.
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Please note that if you
are in the Middle East or are a subject or citizen of any country with a government
hostile to American Interests we will not accept or ship your order. If the cart/processor system DOES accept your order
and you are in a country that falls into the western descriptive term of 'Middle East', (and this includes Israel due to their
customs policies) your order will be refunded and your order will NOT ship. Period. No Exceptions.
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Please understand that we cannot track or insure
international shipments. 'Express' or 'Overnight' Shipping is not avaialable for Overseas or International shipments.
We will ship ONLY to the billing address of the credit card holder; or if paid via Paypal, to the confirmed shipping
address as defined by Paypal. Lastly, we flatly refuse to be held liable in any way for orders lost in
shipment, damaged, delayed or held in customs.
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If you are unwilling to
accept the risk, do not place the order!
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Thanks for your business!
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Hangtimes Hobbies
NoBS Batteries
